Security Technician Service Specialist

Elevate your career as a Security Technician - Service Specialist with Convergint in Edmonton, AB. Deliver technical support and customer service for complex systems while responding to service calls and handling projects.

As a pivotal team member, you will implement effective solutions for customer issues related to Fire, Security, and Building Automation Systems. This role requires expertise in troubleshooting, system checkout, and maintenance routines. Your passion for service excellence will contribute to Convergint’s mission of being the best service provider in the industry.

Key Responsibilities:

• Provide technical support for service calls and emergency repairs

• Diagnose and troubleshoot malfunctioning systems effectively

• Prepare detailed service reports for invoicing and tracking

• Mentor less experienced staff in technical matters

• Maintain compliance with safety policies and regulations

Requirements:

• Diploma in Electronics is preferred

• Minimum two years relevant field service experience

• Solid experience with electronic security and fire alarm systems

• Strong technical and programming skills

• Ability to work independently with minimal supervision

Bring your passion for providing exceptional service and technical expertise to Convergint in Edmonton.