Front Desk Agent; part-time; Nova Inn

At Nova Hotels, hospitality is more than a job, it's about creating genuine moments that make guests feel welcome, valued, and  a proudly Canadian, family-owned hotel company, we believe great experiences start with great people.

We are currently looking for two (2)
Part-Time Front Desk Agents to join our team at the Nova Inn Edson
. If you enjoy connecting with people, thrive in a fast-paced environment, and love delivering memorable guest experiences, we'd love to hear from you.

As the first and last impression of the hotel, you'll play an important role in creating a warm and welcoming stay for every guest. Your day may include:

• Welcoming guests with friendly, professional service
• Checking guests in and out efficiently and accurately
• Answering phones and assisting with reservations
• Handling guest questions, requests, and concerns with care and professionalism
• Processing payments and balancing cash transactions
• Communicating with housekeeping and maintenance teams to ensure smooth operations
• Supporting guests with local recommendations and hotel information
• Helping create a positive and team-oriented atmosphere for both guests and associates

No two days are the same in hospitality and that's part of what makes it exciting.

We're looking for someone who is:

• Friendly, positive, and guest-focused
• Comfortable multitasking in a busy environment
• Reliable and flexible with scheduling
• A strong communicator with excellent customer service skills
• Comfortable working evenings, weekends, and holidays as needed
• Experienced in hospitality or customer service (hotel experience is considered an asset)

• Must be legally eligible to work in Canada
• Must be fluent in English
• Previous customer service experience required
• Previous hotel or front desk experience considered an asset

We believe in taking care of our people. As part of our team, you'll enjoy:

• Competitive hourly wage
• Staff hotel rates across Alberta, Saskatchewan, and the Northwest Territories
• Friends & Family hotel discounts
• Employee discounts at hotel food & beverage outlets
• Opportunities for growth and development within a growing Canadian hotel company

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Nova Hotels is committed to creating an inclusive and accessible workplace where everyone feels respected, valued, and supported.