Admissions and Records Assistant; CS

Positio

Title:

Admissions and Records Assistant (CS26-193)

Location: Edwardsville, IL

Apply Before: 01154

FLSA: Determined by Position

Description:

To build on a strong foundation of achievement and contribute to the realization of its ambitious institutional goals, Southern Illinois University Edwardsville (SIUE) invites applications for the position of Admissions and Records Assistant (CS26-193). As a premier metropolitan university, SIUE is committed to advancing social and economic mobility while shaping the workforce of the future. Grounded in a comprehensive, broad-based education and enriched by hands‑on research opportunities, SIUE equips its students with the knowledge and skills needed to succeed in a global marketplace and positively impact their communities.

Employing more than 2,400 faculty and staff members, SIUE is one of the largest employers in the Metropolitan St. Louis area. A study by SIUE School of Business faculty shows the University has a $1.3 billion annual economic impact on the region. Each year, the University's presence generates almost 9,000 additional jobs and more than $250 million in labor income for the area.

• The person in this position provides personalized service to students and other clients of the University, mainly by telephone, facilitating the conduct of various student business including application for admission, registration, schedule changes, withdrawal, application for graduation, request for transcripts, etc.
• This person serves as the primary source of information for clients inside and outside the University who contact the Service Center by phone; provides secretarial, clerical and data entry support for the Service Center; and performs other duties as needed.

FLSA:
Non‑Exempt

High school diploma or equivalent.

Any one or combination totaling one (1) year (12 months) from the categories below:

• Coursework in any discipline as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months)
• Work experience in administrative support, admissions and enrollment, customer service, public relations, records management, or closely related experience.

This position requires excellent knowledge of SIUE, its academic programs, support services, policies and procedures, organizational structure and the functions of various offices. Knowledge of the SIUE computerized student information system and skill in the rapid and accurate operation of data entry machinery is needed. Interpersonal skills that include the ability to interact with people in a variety of circumstances, often under pressure, are a necessity.

Excellent oral and written communication skills are essential. The ability to understand, follow and explain procedures and to perform under pressure while maintaining accuracy, speed and a pleasant disposition are also essential. This employee must exercise extensive skills in the areas of personal judgment, application of a wide variety of policies and procedures, interpretation of client needs and interpretation and application of University policies.

The work is varied and somewhat complex, requiring attention to detail and accuracy.

Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position.

Illinois residency requires proof of a valid Illinois Driver's License or state of Illinois . Failure to produce the required documentation within 180 calendar days is grounds for immediate separation.

Veterans: Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB
22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves).

Pre‑Employment Screening: All external candidates who receive a job offer will be required to undergo pre‑employment screening for…