CLERK II

Summary of Position Performs intake, verification and follow-up procedures for program applicants and clients of various Community Development financial assistance programs. Provides assistance to the energy assistance intake sites.

Examples of Duties and Responsibilities Performs client interviews and completes intake applications for assistance programs

Verifies and approves applications for assistance programs where another Clerk has completed the intake process

Verifies applicant documentation for various Community Development financial assistance programs and completeness of client files prior to assistance payments by the department

Assists households budget payment agreements with energy providers

Does outreach in certain areas of the county to afford greater availability and accessibility to all low-income households

Generates correspondence to and provides case management services for recipients of the Madison County energy assistance program

Prepares or assists in preparing reports required for supported programs within established timelines

Performs general clerical duties such as filing, answering phones and receptionist activities

Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications A high school diploma or equivalent and zero to six (6) months related experience are required.

Physical Requirements The employee may be required to walk or move up to 200 feet from the primary desk. The employee is occasionally required to stand and stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds.

This description is intended to indicate the kinds of tasks and levels of difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.

The use of a particular expression or illustration describing the duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

Equal Opportunity Employer Closing Date:
July 10, 2026 or Until Filled If you prefer to submit a paper application, please submit to:

Stacey Pace at slpace

Visit  for application and full posting.

Internal Candidates should apply via Self-Service -> Company Information -> Job Opportunities Madison County's Organizational Values help direct every employee toward a common goal. They remind us that we share a larger purpose.

Madison County's Organizational Values are:

Communicate openly & honestlyI circle back when there is a need for clarity or amendsI have direct honest conversations with people rather than talking about them to othersI reach out for help when I need it and respond to others appropriately when they ask for helpI facilitate clarity not confusionI listen to others while setting my own biases aside and focusing on the whole person

Maintain high standards of excellenceI conduct myself in a way that demonstrates our standards of excellenceI define what success means within my team and engage them through a continuous improvement mindsetI and my team set appropriate goals and establish checks and balances to ensure our goals are reasonably achievedI lead by example through establishing clear guidelines and defining our standardsI accept change that benefits my colleagues and our organization

IntegrityI do what I say I'm going to doI act in alignment with my valuesI do the right thing when nobody is lookingI value input from others and recognize that I am not always rightI seek to build trust and avoid carelessly blaming others

AccountabilityI own my mistakes, apologize and make amendsI make myself available for, and am receptive to feedbackI take responsibilityI establish achievable deadlines for myself and my teamI take ownership by not making excuses

CompassionI treat my colleagues with respect and compassion by responding when appropriate in a timely and professional mannerI commit to showing compassion by seeing my colleagues as real peopleI am creating an inclusive work environment where I value my colleagues as peopleI respect my colleagues in how I speak about them when they aren’t presentI actively listen to my colleagues
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