Intake and Support Services Coordinator; CS

Intake and Support Services Coordinator (CS27-048)

Salary

$45,000.00 - $53,000.00 Annually

Location

Edwardsville, IL

Job Type

Full Time

Job Number

01466

Organization

Eq Opp, Access & Title IX Coor

Opening Date

09/01/2026

Closing Date

9/16/2026 11:59 PM Central

FLSA

Determined by Position

Intake and Support Services Coordinator (CS27-048)

To build on a strong foundation of achievement and contribute to the realization of its ambitious institutional goals, Southern Illinois University Edwardsville (SIUE) invites applications for the position of Intake and Support Services Coordinator (CS27-048) .

As a premier metropolitan university, SIUE is committed to advancing social and economic mobility while shaping the workforce of the future. Grounded in a comprehensive, broad-based education and enriched by hands‑on research opportunities, SIUE equips its students with the knowledge and skills needed to succeed in a global marketplace and positively impact their communities.

Why SIUE?

Employing more than 2,400 faculty and staff members, SIUE is one of the largest employers in the Metropolitan St. Louis area. A study by SIUE School of Business faculty shows the University has a $1.3 billion annual economic impact on the region. Each year, the University's presence generates almost 9,000 additional jobs and more than $250 million in labor income for the area.

What You Will Do

• The Intake and Support Services Coordinator is responsible for receiving and coordinating the initial response to discrimination complaints and other EOA related concerns (including sexual assault, sexual harassment, relationship violence, and stalking). Coordinate the referral of impacted students and employees to supportive resources on campus and in the community. Responsible for ongoing case management of pending matters utilizing online case tracking system.
  
  Assist with developing and managing trainings and educational programming.
• Assist with all aspects of EOA efforts to resolve pending matters including obtaining, managing and maintaining evidence. Responsible for staffing daily EOA office coverage, promptly responding to emails and phone calls directed to EOA office points of contact. Manage office budget, purchases, and administrative functions. Support EOA compliance planning including the collection of data, creation of reports for senior management, and the maintenance of records in accordance with applicable laws and policies.
  
  Students will be the primary beneficiaries of this position. It will provide a higher level of support for those who have experienced trauma and are at risk of stopping out.

FLSA:
Non-Exempt

• -Bachelor's degree
• AND
• -1+ years of work experience in a related job discipline (consideration will be given for experience gained through practicum, internship, etc.)
• Ability to remain neutral and objective while handling highly sensitive and confidential information with discretion and compassion.
• Experience with collecting information in a way that is both efficient and people oriented (ie., trauma informed and supportive)
• Well developed oral and written language skills to faciliate clear communication.
• Ability to draft thorough and detailed reports.
• Ability to act both independently and collaboratively, and to exercise sound judgment.
• Strong organizational skills, including ability to manage time and tasks effectively, maintain detailed records.
• Ability to understand, interpret, and apply University policies as well as general understanding of Title IX, Title VII, and ADA/504.
• Experience Preferred
• Two (2) years of experience in high volume environment.
• Crisis hotline, crisis/risk assessment, or case management experience, preferred
• Previous experience working with sexual misconduct and…