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Digital Banking Care Advocate
Job in
Edwardsville, Madison County, Illinois, 62025, USA
Listed on 2026-08-04
Listing for:
Busey
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Busey is hiring a Customer Care Advisor in Edwardsville, IL to serve as a customer advocate and deliver exceptional digital banking support. The role involves assisting customers via phone, chat and email, resolving issues, and guiding them to digital offerings while maintaining security and trust.
The position emphasizes outbound outreach, teamwork, and adherence to privacy while providing robust service and ongoing training opportunities.
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