Dispute Resolution Specialist - Banking Operations
Job in
Edwardsville, Madison County, Illinois, 62025, USA
Listed on 2026-09-04
Listing for:
First Mid Bank & Trust
Full Time
position Listed on 2026-09-04
Job specializations:
-
Finance & Banking
Banking Operations, Banking & Finance, Regulatory Compliance Specialist
Job Description & How to Apply Below
First Mid Bank & Trust is seeking a Dispute Resolutions Specialist I in Edwardsville, IL to handle dispute processing across debit card, ACH, ATM, and Zelle, ensuring timely, accurate resolutions. The role supports the dispute lifecycle and collaborates with frontline staff to manage risk and compliance.
Ideal candidates have an associate degree or equivalent experience, 2+ years of banking experience, and strong analytical and communication skills to deliver quality customer service in a
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