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IT Support Associate II — Ops Tech; On-Site, Regional

Job in Edwardsville, Madison County, Illinois, 62025, USA
Listing for: Amazon
Full Time position
Listed on 2026-09-03
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below
Position: IT Support Associate II — Ops Tech (On-Site, Regional)

Amazon IT Support Associate II in Edwardsville, IL provides proactive tech support to Amazon Operations facilities within a defined region. You will troubleshoot IT equipment, resolve network issues, train new hires, and continuously learn new technologies to keep the operations running smoothly.

The role emphasizes strong customer service in a fast-paced environment, with the possibility of travel within the local region and shifts that may extend up to 12 hours.

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Position Requirements
10+ Years work experience
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