Packaging Engineer

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Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class

partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the
- art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents.

Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Job Overview: The Packaging Engineer owns packaging performance end to end: supplier inbound packaging standards, in-production packaging of IT hardware and custom-built network and AI racks, and outbound shipping, crating, specialized packaging and handling. This role converts packaging from an ad hoc, vendor-led activity into an engineered, standardized, and measurable program across WWT's Integration Centers (NAIC, AIC, EIC) and global sites.

The position reports to Global Operations leadership under Quality, partnering closely with the Strategic Initiatives Team, Procurement, Logistics, and EHS.

This role will need to be onsite in Edwardsville, IL.

Key Responsibilities:

• Define and enforce inbound packaging requirements for OEM and supplier shipments to reduce damage, injury risk, and rework at receiving.
• Partner with OEMs on packaging design changes where inbound containers create manual-handling risk; where OEMs will not modify design, engineer WWT-side mitigations such as lifting or handling equipment.
• Own root-cause investigation and CAPA (Corrective and Preventive Action) closure for inbound packaging failures and related safety incidents.
• Maintain and evolve the WWT packaging standards along with construction specifications (applicable to crates and case packaging).
• Lead engineering studies, including simulation and finite element analysis (FEA), to validate new packaging designs without requiring physical destructive testing for every iteration.
• Conduct weight, dimensional, and center-of-gravity assessments for new and increasingly dense platforms, including custom AI racks, and translate results into packaging and material‑handling specifications.
• Specify and help procure material‑handling solutions that reduce product and people safety concerns.
• Own corrugate packaging design and standardization for platforms packaged in corrugate rather than crated, improving material usage and assembly speed.
• Ensure packaging security and quality controls for customer delivery – ensuring.
• Set outbound packaging and load‑secur­ing standards that reflect real transportation and handling conditions across parcel, LTL/FTL freight, and international modes.
• Partner with Logistics and Transportation on a crate return/reuse program, tracking external inventory and reporting associated cost savings.
• Support international shipping and customs‑driven packaging requirements for cross‑border and multi‑site delivery (e.g., Amsterdam, Singapore).
• Manage the Approved Vendor List (AVL) and scorecards for crating/packaging suppliers, including pricing reviews, capability assessments, and onboarding.
• Own SOW/SLA templates and procurement governance for packaging materials and services, in partnership with Procurement.
• Maintain version‑controlled packaging…