Customer Operations Specialist

Pay Range

$21.00 to $23.00 per hour, depending on experience

Days: 7:30am - 4:00pm Monday - Friday

As a Customer Operations Specialist, you’ll be a key member of our Land O’Lakes, Inc. warehousing team, supporting the team on order fulfillment, inventory management processes, logistics, and other administrative functions as necessary to meet the location’s needs. This role is part of our Win Field United business which supplies agricultural inputs, expertise, and technology to our member-owners and other partners.

• Operations: manage all aspects of order fulfillment inquiries from customers, including calls and emails, update customers on delivery ETAs and order statuses, and support the manager with forecasting and inbound orders/transfers.
• Inventory Management: monitor customer inventory agreements, perform cycle counts, and reconcile inventory.
• Logistics: assist with fleet routing, reporting, record management, and processing freight claims.
• Administrative Support: provide general office support such as filing, processing purchase orders, managing office supplies, handling location projects, maintaining office housekeeping, and other administrative functions.
• Safety Compliance: aid the Manager with safety compliance data entry as needed.
• Other: perform additional duties as assigned to support site success.

• Education: high school diploma or equivalent required; post‑high‑school education preferred.
• Experience: minimum of two years of work experience required; accounting or general office experience preferred, warehouse experience preferred.
• Technology: adequate knowledge and experience with Microsoft Word, Excel, Outlook, copying/scanning, and proficiency with data entry and/or digital order management systems preferred.
• Fundamentals of mathematics.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Ability and willingness to learn new applications and processes.
• Must be agile and adept at multi‑tasking and changing priorities quickly.
• Attention to detail is a must.

Nothing in this job description restricts the management’s right to assign or reassign duties and responsibilities to this job at any time.

Job offers are contingent upon a successful drug screen and background review.

EOE M/F/Vets/Disabled. Land O’Lakes, Inc. enforces a policy of maintaining a drug‑free workforce, including post‑employment substance abuse testing.

The company engages in an interactive process to review requests for reasonable accommodations that may be needed to allow qualified individuals with disabilities to perform all the essential functions of the position. Requests for reasonable accommodation should be directed to the Hiring Manager.

We provide a broad portfolio of benefits to keep you and your family at your best.