Project Manager, Operations Manager, Construction Manager​/ Foreman

Project Manager

Reports To:

Operations Manager
Department:
Production

Ensures roofing projects are delivered safely, on time, within budget, and to required quality standards while maintaining a positive customer experience. Oversees project planning, documentation, subcontractor management, and customer communication throughout the project lifecycle.

• Review job pictures, special instructions, and contracts to ensure project scopes are accurate and realistic.
• Verify subcontractor invoices and confirm all billed work is completed.
• Coordinate project plans, material orders, and required documentation before approval.

• Review and update insurance roofing, siding, and other trade orders for accuracy.
• Confirm material quantities and specifications are correct.
• Manage insurance window orders, including scheduling measurements and verifying materials.
• Partner with the Estimating Manager to obtain documentation for insurance reimbursement.

• Identify and correct productivity or efficiency issues.
• Provide recommendations to sales, production, and operations regarding best practices.
• Visit jobsites to document issues and recommend corrective actions.
• Support operations personnel to ensure they understand job responsibilities and deadlines.

• Communicate with homeowners about required corrections and recommended plans of action.
• Handle escalated customer disputes constructively and professionally.

• Strong knowledge of roofing and siding best practices, materials, and installation techniques.
• Familiarity with insurance supplementing processes.
• Proficiency in project coordination and documentation.
• Strong organization, detail orientation, and leadership skills.
• Proficiency with basic computer tools and CRM/project management systems.
• Strong customer service skills and experience handling escalations.

• Integrity & Accountability – Ensures projects meet ethical, quality, and compliance standards.
• Communication – Provides clear, timely updates to customers, crews, and leadership.
• Collaboration – Works closely with sales, estimating, and production teams.
• Results Orientation – Keeps projects on schedule and within budget.
• Leadership & Influence – Guides crews, subcontractors, and staff effectively.
• Coaching & Development – Provides feedback and support to operations staff.
• Project Management – Plans, organizes, and oversees multiple projects simultaneously.
• Technical Knowledge – Deep understanding of roofing and siding systems.
• Customer Focus – Maintains professionalism and delivers a positive homeowner experience.
• Financial Acumen – Reviews and verifies subcontractor invoices and job costs.

• Accountability – Owns project outcomes and commitments.
• Adaptability – Adjusts quickly to changes in schedules, weather, or jobsite conditions.
• Attention to Detail – Ensures scopes, materials, and invoices are accurate.
• Integrity – Builds trust with crews, customers, and leadership.
• Resilience – Maintains focus and composure in fast‑paced, high‑pressure environments.
• Teamwork – Collaborates with sales, operations, and subcontractors to complete jobs.

• 3+ years of direct experience in construction, roofing, or siding required.
• 3+ years of operations or project management experience preferred.
• Strong background in project planning, subcontractor coordination, and insurance documentation.

• Combination of office and field-based work.
• Requires ability to navigate jobsites, climb ladders, and document roofing issues.

• Must comply with OSHA regulations, local building codes, and company safety protocols.

This job description provides a summary of key responsibilities and qualifications. It is not intended to cover every duty or responsibility and may be updated as business needs evolve.