Customer Service Associate

Job Overview

As a Customer Service Associate (CSA) you greet, serve, and support customers at Wawa, ensuring a positive experience and operating daily store functions.

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare breakfast items, built‑to‑order sandwiches, specialty beverages, pizzas, and maintain the coffee station in a clean, organized manner.
• Operate the cash register, process payments, activate fuel and gift cards, and assist with lottery and  for age‑restricted products.
• Keep store inventory stocked, cabinets refreshed, and shelves inviting.
• Perform housekeeping duties including cleaning, dusting, sweeping, mopping, and trash disposal.
• Maintain store cleanliness and safety by following all established policies, procedures, and guidelines.

• Excellent communication and customer‑service skills.
• Ability to thrive in a fast‑paced environment and multitask efficiently.
• Must be 16 years of age or older with reliable transportation.
• Enjoy working collaboratively in a team environment.
• Hourly rate: $16.50 – $20.25, commensurate with experience and location.
• Shift differential of $1.50 for hours worked between 12am and 6am.

• Medical, dental, vision, and mental‑health coverage.
• Employee Stock Ownership Plan (ESOP).
• 401(k) plan with employer matching.
• Education Assistance Program.
• Paid parental leave and paid time off.
• Store discounts and flexible scheduling.
• Access to additional benefit and wellness programs.
• Eligibility defined under the terms of each plan.

Wawa, Inc. is an equal‑opportunity employer. We provide a work environment where all associates are treated fairly and with respect. We are committed to hiring and promoting employees without regard to race, color, religion, sex, age, national origin, ancestry, marital status, sexual orientation, gender identity, disability, or other protected characteristics. Wawa complies with all applicable federal, state, and local laws, ensuring that unlawful discrimination is not a factor in any employment decision.

Reasonable accommodations can be requested to complete the application or perform job duties. Contact the Associate Service Center at  for assistance.