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Temp Guest Services Floor Coach - Real-Time Call Center Support
Job in
Egg Harbor Township, Atlantic County, New Jersey, 08234, USA
Listed on 2026-08-22
Listing for:
UNAVAILABLE
Seasonal/Temporary
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Spirit Halloween is seeking a Contact Center Floor Support role to provide real-time guidance and coverage in the call center, ensuring exceptional guest service and workflow efficiency. You will monitor queues, coach associates on escalated calls, and support breaks to maintain service levels.
Responsibilities include documenting guest interactions, reporting product concerns, and collaborating with internal teams to drive performance and product information accuracy.
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