Systems Administrator

Systems Administrator/System Management Console Operator (SMCO)

OCH Technologies is seeking a Systems Administrator/System Management Console Operator (SMCO) to support the FAA from the William J. Hughes Technical Center (WJHTC) in Egg Harbor Township, NJ. The SMCO will provide day‑to‑day operational system administration support to administer, monitor, and maintain all related software, hardware, and configurations for large, complex systems. Must have solid technical skills in Linux, Windows, Solaris and VMWare environments.

This posting is intended to build a talent pipeline for anticipated future opportunities.

FAA’s William J Hughes Technical Center in Egg Harbor Township, NJ

• Day-to-day operational system administration support to administer, monitor, and maintain a large-scale computer network and related software, hardware, and configurations.
• Providing technical and system administration support through troubleshooting, identifying and isolating issues, conducting root cause analysis, and implementing appropriate solutions to software and system issues as they occur.
• Responding to program-related issues, resolving problems, and stakeholder tickets.
• Prepare technical documentation that accurately depicts the problem and/or solution and provide to system owner.
• Identifying and analyzing issues that affect the performance of the system, and to work in close coordination with the development team and recommend solutions for the issues.
• Recommending and implementing system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
• Analyzing and identifying discrepancies in the system, assessing the risks, and suggesting solutions while adhering to security standards.
• Resolving Linux system error, crashes, and disk space problems.
• Communicating effectively at all levels of the organization, with internal and external customers, in written and oral format.
• Interacting with stakeholders including providing advice and troubleshooting of issues.
• Available for on-call support.
• Performing disaster recovery operations and data backups.
• Serve as first level support for customers seeking technical assistance; respond to incoming calls and emails regarding service‑related inquiries for TFMS & DSP issues.

Responsibilities may evolve over time to support team and organizational goals, but will remain consistent with the overall scope of the role.

Education:

High school diploma, GED, or equivalent.

• A minimum of three (3) years of relevant work experience
• Experience with critical operations in a large‑scale secure environment
• Hands‑on experience with Unix/Linux, including knowledge of related hardware and software
• Experience with Windows, Solaris, and VMWare environments.

Security Clearance Requirement:
Candidate must have the ability to hold and maintain a Public Trust.

Training Period: M‑F approximately 8:30AM – 4:00PM
Post‑Training:
Shift work. May be either Days (7:00AM – 7:00PM) or Nights (7:00PM – 7:00AM), Rotating days, 84 total hours every 2 weeks.

• Red Hat Linux Enterprise Server/Workstation Suite and Red Hat Satellite Server Suite
• Knowledge of the Unix methods, and techniques used in systems administration and support.
• Knowledge of Unix principles, file editing, Unix commands, and file manipulation
• Knowledge of Linux/Perl scripting, web‑based applications, HP Open View Enterprise, VMware VSphere Enterprise Server Suite, Trip Wire Enterprise Console, Net Apps System Storage Manager.
• Experience providing operations & maintenance support, including supporting helpdesk, providing 24/7 engineering support for system outages or corrective maintenance, supporting technology (hardware/software) refreshes, and understanding backup procedures and storage management.
• Supporting and following configuration management plans and processes, updating documentation, supporting annual authorization processes including independent testing teams.

At OCH, we are more than just a government…