Information Technology Tech I

Information Technology Technician I

The Information Technology Technician I supports and maintains in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware, equipment, operating systems, and software while ensuring optimal workstation performance. The Information Technology Tech I will also troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required. This position may also require on-call responsibilities and rotational shift coverage (i.e. early and late shifts), depending on required organizational needs.

This position supports organizational goals by providing quality customer service, participating in performance improvement efforts, and demonstrating a commitment to teamwork and cooperation.

Qualifications:

Education:

High School Diploma or equivalent required.

License/Certification: A+ Certification or equivalent required either upon hire/transfer or within 1 year of hire/transfer. Valid Driver's license required. Microsoft Certified Solutions Associate Certificate preferred.

Experience:

1 to 3 years of experience in an IT-related field required. Knowledge of commonly-used concepts, practices, and procedures within an IT-related field required. Strong analytical and problem solving skills required. Strong verbal and written communication skills required. Must be customer service oriented and perform within Atlanti Care's values, collaboration, and Adaptability/Initiatives. Previous experience in the healthcare field preferred. Help Desk or Technical Support experience preferred.

Job Identification 100270

Job Category Information Technology

Job Schedule Full time

Job Shift Day

Pay Range $25.49-$38.26

Holidays Required No

Weekends Required No

Hrs Per Week 37.5