Dispensary Manager - Egg Harbor Township

• Location 100 Century Drive,Egg Harbor Township, NJ, 08234,United States
• Base Pay $70,000.00 - $80,000.00 / Year
• Employee Type Full-Time Exempt

Acreage CCF New Jersey is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S.

Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market.

Here at Acreage CCF New Jersey, Egg Harbor Township we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry.

The Dispensary Manager is responsible for ensuring the efficient operation of the dispensary by overseeing and directing all day-to-day operations, including overseeing an Assistant Dispensary Manager, Inventory team, and all Dispensary Associates with the goal of improving KPI’s and revenue. The Dispensary Manager will possess outstanding customer service skills, a problem-solving attitude, attention to detail, strong interpersonal and management abilities, and solid administrative and time management skills.

The Dispensary Manager is responsible for upholding the mission and values of the company and ensuring that his/her team always delivers Member Service Excellence.

• Ensure all members of the facility deliver a superior level of customer service in person, on the phone or through electronic communications.
• Oversee and manage efficient and compliant operations including but not limited to inventory management, cash management, employee scheduling, member in-take, and overall record keeping
• Ensure proper training of all dispensary personnel on SOPs, customer service expectations, cannabis 101, and key compliance regulations, and hold accountability fairly and consistently when standards are not met
• Monitors product selection, assortment and sales trends and partners with buyer and manager to flag any revenue opportunities
• Analyze business results to strategize and enable achievement of KPI’s including but not limited to sales, customer service, inventory, payroll cost and operating expense.
• Partner with Marketing to communicate our savings, selection and service to the community with goal of increasing sales and customer counts.
• Lead and encourage effective communication amongst the dispensary team fostering a positive work environment.
• Keep executive management team briefed on ongoing business operations and opportunities and elevate any concerns timely
• Partner with Human Resources for talent selection, onboarding, offboarding, employee relations concerns and talent development
• Consistently model professionalism and serve as a role model to the dispensary staff during periods of high stress and ambiguity.
• Maintain a clean, safe, and welcoming environment inside and outside the facility with a high attention to detail and regularly review facility needs and communicates them to the…