Sr HR Operations Generalist

What's the role?

Our EMEA People Enablement team is part of a connected global People Enablement

organization that spans APAC and the Americas. We are a diverse, international team of 10 based from Eindhoven, and together we provide core HR operational support to more than 1700 employees across 30 countries in EMEA. Around 80% of our colleagues are expats, so you will work in a truly international environment every single day. We are on a mission to move from reactive to proactive, put employee experience at the centre of everything we do, and continuously improve the way we work.

Two big projects are driving that mission right now: the further development of our recently implemented OracleHCM solution, and a broader push for process automation and standardized documentation.

There is real opportunity here to shape how HR operations works  our Sr HR Operations Generalist you are the first point of contact for employees and People

Leaders across EMEA, with a primary focus on France, the Netherlands, Germany, Poland, and Finland. You bring senior judgment to complex cases, lead regional projects, and help your teammates grow.

• Deliver day to day HR operational support at Tier 0, 1, and 2 level across EMEA, coveringonboarding, employment agreements, illness management, leave, payroll administration, and employee relations.
• Take a lead role in regional and global projects, including the continued rollout and optimization of OracleHCM and our process automation and documentation programme.
• Act as a trusted advisor to People Leaders on complex or sensitive topics such as employee investigations, performance improvement coaching, and employment conditions, particularly in France.
• Collaborate closely with Business HR, Talent Acquisition, Total Rewards, Payroll, and Legal soemployees experience seamless, joined up support.
• Mentor junior team members, share your expertise on EMEA labour practices, and help build astronger, more capable team.
• Identify opportunities to improve our processes, use data to inform decisions, and help usmove from measuring activity to driving real outcomes.

We are looking for someone who possessessolidHRfoundation,demonstratingastrongunderstanding of HR principles, technology, and a keen enthusiasm for employee andmanagersupport.

This person is eager to take on mentorship of junior team members, andmove onto a development path towards people management.

• 8+years of relevant experience inanHR shared services environmentservingthe EMEA region, with particular emphasis on HR operational support.
  
  Experience in supportingemployees based in France and at leastoneof the following: the Netherlands, Germany, Poland, Finland, Spain, and Italy.
• In-depth knowledge of EMEAHR operations, labor laws, and best practices for theabove mentionedlocations, including employment agreements, employment procedures, illness management, and employee relations.
• Passionate about delivering exceptional customer service, supportingemployees’ontheir journey, andbeing an advisor to managers in their role as a people leader.
  
  Proficient in Tier 0, 1, and 2 level HR support.
• Well-roundedproficiencyin HR services,HRIS,policies, and processes, such as payroll administration,onboarding, and audit procedures.
• Structuredway of working, with a rigorous and detailed oriented approach.
• Strong problem-solving skills, beingcurious and askingthe right questions,have the ability to analyze situations, apply critical thinking, develop and implement afitting solution to the problem.
• Comfortable navigating ambiguoussituationsand proactive in seeking information or support.
• Change resilient, being flexible in your approach to work priorities andare able tonavigatefocus and prioritychangesin an easy manner.
• Ethical credibility & trustworthiness.
• Highly organized, self-motivated, anddetail-oriented.
• Proficient with Excel, HRIS/HRM systems, and HR tech solutions (added plus if it isOracleHCM, Microsoft Copilot for HR, and/or Jira).
• Strong communication skills, both written and verbal in English. Fluency in French a strong advantage.

Whatweoffer?

• Competitive salary & benefits
• Hybrid work from our Eindhoven, NLoffice
• Learning platform and development support via Udemy Business
• Professionalismwithina fun, engagingwork environment inamulti-national environment
• Diverse and welcoming
  
  People Enablement team, with highly collaborative team atmosphere and passionate colleagues
• Variedand challengingtasks,ensuring no two days are the same
• Learning opportunities and project collaborationsacross a range of operational HR topicsand within a global HR organization

Ever checked in somewhere on social media? Ever tracked an online order? You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones and third party apps. We believe that with the right people, we will continue to be a game changer in the technology industry and improve the daily lives of people around the world.

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