Account Manager; SaaS

About us

Over the past five years, Ctrl Chain has built a powerful and trusted ecosystem to simplify and modernize the transport and logistics sector. Now, we’re making this ecosystem fully available to our customers, both shippers and carriers.

Our system brings digital transformation to an industry long reliant on outdated processes, offering smart tools that enhance visibility, streamline compliance, and optimize operations. The result? A more efficient, transparent, and effortless way of working for everyone involved!

We’re growing fast and bringing our platform to more customers across Europe. As our customer base grows, Customer Success at Ctrl Chain plays a dual role: ensuring customers succeed with our platform and actively contributing to commercial growth together with Sales.

This is a full‑cycle SaaS sales role, positioned within Customer Success.

As an Account Manager (SaaS), you own the lead‑to‑close SaaS sales cycle— from prospecting to closing—to grow Ctrl Chain’s customer base and revenue. You work closely with Sales colleagues, who also engage in SaaS opportunities, but commercial ownership for SaaS sits with Customer Success.

After closing, you ensure a structured handover to our onboarding and implementation team, who take over adoption and go‑live.

• Generate pipeline through outbound prospecting and inbound lead qualification
• Run discovery sessions to understand customer challenges and business goals
• Deliver compelling, tailored demos of the Ctrl Chain platform
• Build value‑driven proposals based on ROI, efficiency gains, and operational impact
• Negotiate and close SaaS deals
• Consistently meet or exceed commercial targets
• Manage a commercial SaaS customer portfolio
• Identify and close upsell and cross‑sell opportunities
• Stay engaged with customers to identify key commercial moments
• Collaborate closely with Sales and join customer/prospect meetings
• Work with onboarding/implementation colleagues to ensure a smooth handover after close
• Share market and customer insights with Product and Marketing
• Maintain accurate pipeline, forecasts, and activity reporting in CRM

You’re a driven Account Manager who thrives in a new business full‑cycle (SaaS) sales role and is passionate about building relationships that deliver measurable results. You enjoy solving problems with smart tech. You excel at building trust with decision‑makers and thrive on closing deals that deliver real value to customers.

We are looking for someone who:

• Has at least 1 year of experience in SaaS or B2B sales (Account Executive, BDM, AM, or similar).
• Has a proven experience owning full‑cycle sales (prospecting, discovery, demo, negotiation, close).
• Is fluent in Dutch and professional in English.
• Is commercially driven, structured, and comfortable closing deals.
• Can translate complex software into clear business value.
• Has knowledge of CRM tools such as Hub Spot.
• Bonus: experience in logistics, transport, or supply chain.

• A true SaaS sales role, owned by Customer Success
• Full responsibility across the sales cycle
• Close collaboration with Sales, without losing ownership
• High‑impact role in a fast‑growing European SaaS scale‑up

• A key role in a fast‑growing scale‑up transforming logistics.
• 26 vacation days.
• Fully paid pension plan and travel allowance.
• Free daily office lunches.
• Gym membership and regular team events.
• The chance to work with modern, cutting‑edge SaaS technologies.
• A collaborative, empowering culture where ideas and ownership matter.

Be part of a company that’s redefining logistics and sustainability with SaaS technology.

Apply now and take your career to the next level as an Account Manager at Ctrl Chain!