Customer Success Specialist, French, Italian
Job in
5600, Eindhoven, North Brabant, Netherlands
Listed on 2026-09-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-13
Job specializations:
-
Sales
B2B Sales, CRM Systems & Management, Customer Success Management, Account Manager -
Customer Service/HelpDesk
CRM Systems & Management, Customer Success Management, Account Manager
Job Description & How to Apply Below
- Ensure Fluke FPC customers' expectations are met or exceeded through its products and solutions
- Develop an in-depth understanding of FPC key-account customers and their business needs and goals
- Identify upsell opportunities and preserve recurring revenue
- Help craft Fluke's customer success strategy
- Build strong relationships with Fluke customers
- Establish trusted-advisor relationships with customers
- Increase adoption, ensure retention, and grow revenue in key accounts
- Develop customer success plans outlining critical success and growth factors
- Work with all organizational levels internally and with external partners
- Collaborate, problem-solve, and strategize with the team
- Perform other related duties as assigned
- Bachelor Degree (Business field preferred)
- 1-2 years of experience in a business-to-business (B2B) environment in the professional industry
- Strong working knowledge of Microsoft Word, Excel, Teams and Outlook
- Previous experience with CRM, including Dynamics CRM and Salesforce
- Required primary language skills:
French, Italian and fluency in English - Exceptional interpersonal, communication and writing skills
- Ability to anticipate and solve problems
- Ability to communicate technical information to understand customer needs
- Ability to work independently with reasonable supervision
- Accountability and personal organization
- Personal integrity and good judgment
- Analytical skills to identify problems, find solutions, and improve relationships
- Energy and drive with the ability to adjust in a fast-paced environment
Demonstrates expertise in customer success strategies, relationship building, and upselling in a B2B environment. Proficient in utilizing CRM tools and Microsoft Office Suite to enhance customer engagement and drive revenue growth.
Highest-signal resume keywords- Customer Success Strategy
- B2B Experience
- CRM Proficiency
- Fluent in English, French, and Italian
- Interpersonal Communication Skills
- Customer Success Plans
- Analytical Skills
- Problem Solving
- Upselling
- Revenue Growth
- Interpersonal Skills
- Communication Skills
- Personal Integrity
- Accountability
- Organization
- B2B Environment
- Customer Retention
- Key-Account Management
- Trusted-Advisor Relationships
- Professional Industry
- Microsoft Word
- Microsoft Excel
- Microsoft Teams
- Microsoft Outlook
- Dynamics CRM
- Salesforce
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