Ar Specialist Dhcs

Account Receivable Specialist

The Account Receivable Specialist works independently and demonstrates strong customer service, analytical, and problem-solving skills. This position is responsible for billing, accounts receivable, and revenue-cycle accounting for assigned Community Services and Transportation programs. The Account Receivable Specialist understands and interprets payor contracts, program requirements, and HGH billing and collection policies and practices.

The position collaborates closely with Program Managers and Finance to ensure services are accurately captured, billing is completed timely, claims are submitted accurately, and receivables are appropriately monitored and reconciled. The Account Receivable Specialist utilizes data from various operational and financial systems, including payroll/timekeeping reports when applicable, to support billing and reconciliation activities. The position also performs assigned month-end close responsibilities, prepares reports and analyses, supports audits, and recommends improvements to billing and revenue-cycle processes.

Tasks, Duties, and Responsibilities

• Responsible for the accuracy of billing, invoicing, and cash receipts for our Community Services and Transportation Divisions.
• Possesses advanced knowledge of government funded programs and services. The Account Receivable Specialist is also responsible for month-end close tasks related to the revenue cycle.
• Performs the overall billing tasks for programs funded by the California Department of Development Services (DDS), including:
• Ensuring effective flow of client charges through the UKG system.
• Ensuring accurate claim submission, via coordination with Program Managers and performing account reconciliations.
• Thorough follow-up on AR balances, investigating outstanding amounts and resolving unpaid or underpaid items.
• Reviews and tracks program rate schedule changes to ensure fully allowed reimbursement.
• Maintains current processes and controls for Billing/AR (Great Plains, Cantata Health Systems/NTT, SANDIS, eBilling), ensuring full utilization of the systems.
• Recommends and assists with UKG upgrades, implementations, and changes.
• Assists with the documentation, review, and design of workflows to ensure compliance with company's policies and procedures.
• Develops and maintains cooperative and positive relationships with managers, team members, vendors, payors, etc.
• Responds to external and internal customers and stakeholders in a timely and professional manner.
• Prepares schedules and reports as required for use in management reporting, periodic reports, annual cost reports, rate increase requests (health & safety waivers), and annual financial statement audit.
• Prepares supporting documentation for financial and service-related audits.
• Performs other accounting, financial, or administrative tasks as required.
• Participates in special/ad hoc projects as required.
• Regularly attends monthly staff meeting and continuing education sessions as requested.
• Working knowledge of various business systems utilized by department.

Knowledge, Skills, and Education

• At least 5 years of experience within Accounting field
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong attention to detail and accuracy.
• Excellent computer and organizational skills required.
• Able to establish and maintain effective relationships with consumers, co-workers, families, volunteers, vendors, and the public.
• Possesses a high degree of patience and the ability to tolerate frustrating situations.
• Knowledge of HIPAA Guidelines and Patient Privacy required.
• Able to multi-task and manage work time efficiently.

Physical Requirements/Work Environment

This job operates in a professional office environment. The employee requires dexterity in using telephone, computer keyboard, mouse and calculator while seated at a desk. The employee is frequently required to stand, walk, and sit. The employee may frequently move to interact with fellow employees and/or clients. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus.

Electronic Visit Verification and Location Data Notice

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