Customer Service Video Technician

Administrative Clerk

Transdev in San Diego
- El Cajon & Chula Vista is hiring a Administrative Clerk. Working under the guidance of the Customer Service, responsible for all aspects the department administrative function. Administrative Clerk provides administrative and analytical support for a variety of operation functions, including organization and data maintenance, Video Retrieval and Customer Service. This position is based in El Cajon CA in supporting the MTS Contract.

This position requires to work predominately night shift.

• Competitive compensation package- $18.50 – 23.00per hour

• Vacation: minimum of two (2) weeks
• Sick days: 7 days
• Holidays: 7 standard
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

• Manage Lost and Found
• Collect, organize and properly distribute private objects
• Coordinate donation/destruction process of any unclaimed items
• Maintain Daily database for Lost and Found items.
• Clerical Duties
• Investigate and elevate incident reports
• Retrieval Videos and provide summary of findings
• Investigate Complaints
• Assist with the investigation process for any customer complaints.
• Cover Receptionist Area for South Bay Administrative Clerk when needed.
• Other Duties as Assigned

• High school diploma or equivalent, such as GED, required
• Bachelor’s degree preferred
• 2 years office experience preferred
• Strong verbal and written communication skills; ability to speak and write in English
• Professional, courteous, and effective interpersonal skills when interacting with the public, clients, and internal staff
• Ability to handle customer inquiries and complaints with patience and professionalism
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong organizational, time-management, and prioritization skills
• Ability to work independently and collaboratively as part of a team
• Ability to adapt to flexible or varying work schedules
• Travel requirement (50%):
  Commute between Chula Vista and El Cajon office as needed
• Availability to work in the early morning or late evening as needed.

• Must submit to drug testing, and a criminal background check

• Must be able to work shifts or flexible work schedules as needed.
• 100% of work is accomplished indoors and in air conditioned orwell-ventilatedfacilities
• Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world.

As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at  or watch an overview video at

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.

Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.