Service Advisor
Job in
El Cajon, San Diego County, California, 92021, USA
Listed on 2026-02-16
Listing for:
Hyundaiofelcajon
Full Time
position Listed on 2026-02-16
Job specializations:
-
Automotive
Job Description & How to Apply Below
Description
OverviewThe Service Advisor acts as the primary liaison between customers and the service department. This role is responsible for writing service orders, communicating repair needs, and ensuring a smooth and transparent service experience. The ideal candidate is customer-focused, organized, and skilled at explaining technical information in a way customers can understand.
Responsibilities- Greet customers and assess their vehicle service needs
- Create detailed repair orders and obtain necessary authorizations
- Communicate repair estimates and timelines clearly
- Coordinate with technicians to ensure timely repairs
- Review completed work with customers and handle billing
- Maintain high CSI (Customer Satisfaction Index) scores
- Competitive salary
- Health, dental, and vision insurance
- Retirement savings plan
- Paid time off and holidays
- Ongoing training and development opportunities
- Employee discounts on services
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