Call center customer service; Automotive Dealership at Team Mazda of El Cajon El Cajon, CA

Call center customer service (Automotive Dealership) job at Team Mazda of El Cajon. El Cajon, CA. Call center customer service (Automotive Dealership) Location El Cajon, CA (North County area).

• Monitors and contacts sales leads generated by the Dealership Customer Relations Management System (CRM/Dealer Socket)
• Determines customer vehicle needs by listening and asking questions
• Operates telephone equipment and other telecommunications technologies
• Follows pre-determined scripts when contacting sales leads via telephone
• Sets customer appointments for Internet Department Sales Consultants
• Tracks and inputs customer information into Dealership CRM
• Contributes to team effort by accomplishing related results as needed
• Performs other duties as assigned

• High school diploma or equivalent
• Previous experience in a similar role a plus

• Paid time off (PTO) for vacation, personal, and sick days.
• Matching contribution to your 401K retirement savings plan.
• Employee discount on vehicle purchases, servicing, and parts.
• Medical, dental, and vision insurance coverage for you and your eligible dependents.
• Life insurance for added peace of mind.
• Certified Daily Pay partner.
• Employee Assistance Program.

Team Mazda of El Cajon is an equal opportunity employer. We encourage candidates of all backgrounds to apply.