Hospitality Aide - PT

Responsibilities

• Become familiar with the facility's administrative structure as introduced in the pre‑training orientation session.
• Report to the charge nurse all accidents/incidents (even of an unknown source) that occur on the shift.
• Report all changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical.
• Answer the phone, especially during mealtimes.
• Assist with errands of residents and staff.
• Assist with secretarial tasks at the nursing station (making copies, filing, etc.) as requested.
• Straighten resident closets/drawers and label resident belongings.
• Complete personal belonging form.
• Maintain orderly and clean resident rooms and common areas (utility rooms, showers, resident bathrooms, day rooms, break room, etc.).
• Follow established policies concerning exposure to blood and body fluids.
• Ensure that residents who are unable to call for help are checked frequently.
• Answer call bells promptly and report needs to CNA/Nurse.
• Make rounds assisting residents by opening/closing blinds, straightening blankets, ensuring call bells are within reach, etc.
• Turn all medications found in the resident's room/possession over to the Nurse Supervisor/Charge Nurse.
• Watch for and report any change in room temperature, ventilation, lighting, etc.
• Transport residents to and from meals, activities, outdoors, etc.
• Provide residents with Reality Orientations as instructed.
• Pass linen, make unoccupied beds, put extra covers on beds.
• Use the wristband or photo card file to identify residents before serving meals, etc., as necessary.
• Clean feeder tables, wheelchairs, bedside/over‑bed tables, urinals, bedpans, refrigerators, microwaves, etc.
• Place supplies/briefs in resident rooms/common areas and unpack and stock supply rooms when deliveries arrive.
• Replace trash‑can liners in wastebaskets.
• Inform the Nurse Supervisor/Charge Nurse of any changes in the resident's condition so that appropriate information can be entered into the resident's care plan.
• Pass snacks/trays to residents (including protective clothing covers, opening milk cartons, refilling drinks, cutting food, etc.) and return trays to dietary.
  NEVER FEED THE RESIDENTS
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• Assist residents with identifying food arrangements (e.g., informing residents with sight problems of food that is on his/her tray, where it is located, if it is hot/cold, etc.).
• Serve between‑meal and bedtime snacks as instructed.
• Keep residents' water pitchers clean and filled with fresh water (on each shift) and within easy reach of residents.
• Collect and redistribute water pitchers for weekly cleaning by dietary.
• Check rooms for food articles (e.g., food in proper containers, unauthorized food items, etc.).
• Learn and be aware of the code system identifying special needs of residents.
• Ensure the resident's room is ready for receiving the resident (e.g., bed is made, name tags up, admission kit available, etc.).
• Greet residents and escort them to their room.
• Introduce resident to his/her roommate, if any, and other residents and personnel as appropriate.
• Inventory and mark the resident's personal possessions as instructed.
• Store resident's clothing.
• Assist residents with packing their personal possessions when they are being transferred to a new room or when being discharged.
• Transport residents to new rooms or to the receiving area.
• Perform all assigned tasks in accordance with established policies and procedures and as instructed by supervisors.
• Follow work assignments and/or work schedules in completing and performing assigned tasks.
• Cooperate with inter‑departmental personnel and other facility personnel to ensure nursing services can be adequately maintained to meet residents' needs.
• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the unit and shift.
• Report defective equipment to the Nurse Supervisor/Charge Nurse.
• Inform the Nurse Supervisor/Charge Nurse of equipment and supply needs.
• Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with facility policies and procedures governing accidents and incidents.
• Maintain confidentiality of all resident…