Auto Parts Counter Professional

About Us

Founded in 1973, Parts Authority is a national powerhouse in distributing automotive replacement parts, tools, equipment, and transmissions. Headquartered in Long Island, New York, we operate over 300 locations nationwide, serving customers from coast to coast.

Our professionally trained and experienced counter staff are dedicated to helping customers find the perfect parts and brands. We partner with over 400 top‑tier suppliers—including AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman, and Exide—to ensure our customers receive the best parts available.

As an Auto Parts Counter Professional you’ll report directly to the Store Manager and be at the heart of our inside sales activity. Your job is to build and maintain lasting relationships with customers, close sales, and help drive store success.

• Build and maintain productive, long‑lasting relationships with existing customers.
• Close sales to achieve goals and drive growth.
• Work with customers in a courteous and professional manner.
• Know customers’ needs and preferences.
• Locate hard‑to‑find parts and negotiate with vendors for the best deals.
• Provide precise quotes and follow up to ensure orders are placed.
• Track lost sales and promote company specials.
• Assist colleagues when needed and foster new sales opportunities.
• Fulfill customer orders from installers, fleets, municipalities, and dealerships.
• Perform other duties as assigned.
• Maintain and promote workplace safety.
• Secure and transfer cash or other assets.

• Minimum 3 years of counter sales experience in a competitive market, preferably in wholesale auto parts for the aftermarket.
• Exceptional phone skills with an enthusiastic, attentive tone.
• Existing customer base is a plus.
• Excellent negotiation, interpersonal, and written and verbal communication skills.
• Passionate about exceptional customer service and exceeding sales goals.
• Ability to build and maintain lasting business relationships.
• General automotive knowledge preferred.
• Results‑oriented, producer, closer, and committed to growth.
• Tech‑savvy with POS systems and proficiency in MS Office (Word and Excel).
• Strong organizational and time‑management skills.
• Spanish and/or Chinese (Mandarin or Cantonese) is a plus.
• Independent worker who can act and operate autonomously.
• Outgoing, assertive, proactive, positive, and can‑do attitude with tenacity.

• Comprehensive Medical, Pharmacy, Dental, and Vision Coverage.
• Basic Life, AD&D, Short‑ and Long‑Term Disability Coverage.
• Flexible Spending Account, Commuter Expense Reimbursement Account, Health Savings Account, and Health Reimbursement Account.
• Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance,  Insurance, Legal Plan Insurance, and Pet Insurance.
• Employee Assistance Program (EAP), Paid Holidays, Sick Leave, and Vacation.
• Profit Sharing/401(k) Plan.
• Employee Discounts on Merchandise.

We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, or any other legally protected status. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived race, color,…