Service Technician II

Service Technician II JOB DUTIES / GENERAL REQUIREMENTS

• Service a wide range of equipment using various troubleshooting techniques for all sizes of commercial package units, water source heat pumps, mini-splits, and/or VRF systems. Experience with Stultz and Liebert units a plus.
• Assist, when needed, in the service of chillers, boilers, control valves, and cooling towers on supervised projects. Previous experience a plus.
• Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
• Provide all information from each service call to the dispatcher before leaving job site and document work by accurately completing paperwork and maintaining files.
• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.
• Displays team effort and dedication to customer by maintaining flexibility to work overtime, on-call rotation and weekends as the business requires, including occasional overnight stays.
• Take an active role to ensure a level of customer satisfaction that is above and beyond customer expectations.
• On a rotational basis, be available to work weekends and evenings for emergency service needs of our customers.
• Must have a good driving record and possess a valid driver's license and EPA license.
• Ability to frequently lift 30lbs and occasionally lift 50lbs.
• Must be able to pass a background check and drug test.