HVAC Warranty Technician

Job Description

West Coast Heating, Air and Solar are seeking an experienced and detail-oriented HVAC Warranty Technician to support our Service, Maintenance, and Installation teams. This role is ideal for a seasoned HVAC professional who enjoys troubleshooting complex issues, supporting team development, and ensuring a high-quality customer experience.

Position Overview The HVAC Warranty Technician plays a critical role in diagnosing and resolving warranty and recall-related issues across both service and installation functions. This position requires strong technical expertise, clear communication, and a passion for training and continuous improvement.

Key Responsibilities Perform warranty and recall service work across HVAC Service/Maintenance and Installation departments

Diagnose, troubleshoot, and complete repairs with a high level of accuracy

Provide technical support and guidance to HVAC technicians in the field

Document service work thoroughly, including completion of warranty-related forms in Service Titan Communicate  recall-related findings to appropriate managers within a 24-hour timeframe

Collaborate with managers to identify trends and training opportunities

Support continuous improvement by contributing to issue resolution and process refinement

Engage with manufacturer technical support when needed

Assist the Service department during high-demand periods

Qualifications5+ years of hands-on experience in HVAC service and/or installation

Strong troubleshooting and diagnostic skills across residential systems

Ability to create clear, concise, and accurate service documentation

Experience working with Service Titan or similar field service software (preferred)
Strong communication and interpersonal skills

Ability to train, mentor, and support fellow technicians

Commitment to delivering exceptional customer service

Ability to pass a background check and drug testEPA Certification is a MUST

How to Apply:

If you are a skilled and dedicated HVAC Warranty Technician looking to join a reputable company with opportunities for growth and development, we want to hear from you! Please submit your resume and a cover letter detailing your experience and qualifications to  or submit a form.