Program Assistant
Job in
El Cajon, San Diego County, California, 92020, USA
Listed on 2026-02-17
Listing for:
Public Consulting Group
Full Time
position Listed on 2026-02-17
Job specializations:
-
Social Work
Child Development/Support, Family Advocacy & Support Services
Job Description & How to Apply Below
-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit
Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.
Services:
* Program Consulting
* Finance Consulting and Billing Services
* Applied Technology
* Outsourcing and Operations
* Strategy
* Project and Grants Management
* Assessments and Feasibility Studies
Job Description Summary
PCG is seeking a highly motivated and dependable Child Care Program Assistant to perform the day-to-day operations involved in our San Diego, California, CalWORKs Welfare-to-Work/Refugee employment services operation. This individual will be responsible for maintaining our applicant and employer database designed to ensure the success of our business services team. This individual may also complete County paperwork, utilize the Cal Saws database for data entry and reporting tasks.
This role is ideal for an administrative professional with excellent attention to detail, interpersonal and customer service skills. This Case Developer position will initially report directly to Child Care Supervisor.
In addition, the Child Care PA is expected to provide support and assistance to our general staff. To achieve this, it is expected that he or she will effectively collaborate with other departments and contribute to a healthy, positive work environment. The ability to work in office full time is required.
Responsibilities
* Manage incoming child care referrals and review for program and supportive service eligibility.
* Ensure all required information is accurately entered into the case management systems and the child care database.
* Assign and distribute cases to Child Care Specialists to ensure timely customer engagement.
* Host and co-host virtual child care intake sessions.
* Perform additional duties as assigned.
Required Skills
* Strong customer service etiquette, including professional communication and effective interpersonal skills.
* Comprehensive knowledge of company services with the ability to clearly articulate and address related inquiries.
* Strong organizational skills with the ability to prioritize tasks and meet deadlines.
* Ability to recognize, handle, and maintain the confidentiality of all sensitive information.
* Proficiency in modern office procedures and computer applications.
* Ability to communicate and collaborate effectively with external child care agencies.
Qualifications
* High School Diploma or equivalent required; college degree preferred.
* Minimum of 2 years of relevant work experience; background in social services is a plus.
Working Conditions
* Full-time, in-office position (Monday-Friday).
* Residency in San Diego County is required.
Compensation:
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience. As required by…
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