Road Supervisor​/Dispatcher

Road Supervisor/Dispatcher

Transdev in El Cajon, CA is hiring a Road Supervisor/Dispatcher. The Road Supervisor/Dispatcher ensures all routes are completed in compliance with safety procedures. We are seeking customer service-oriented professionals who are dedicated to safety.

• $27.33 - $30.59 (Teamsters Collective Bargaining Agreement Pay scale)
• Starting pay $27.33 with progression to $30.59 over 3 years.

• Vacation: 40 hours first year, 80 hours two years
• Paid Sick Leave: 48 hours
• Holidays: 7 days
• Full‑time employees: medical, dental & vision after 90 calendar days of employment, life insurance, 401(k) retirement benefits, and company holidays.

• Communicate job requirements and responsibilities to drivers.
• Day‑to‑day scheduling, counseling, and submitting evaluation reports to local management.
• Conduct on‑scene accident investigations; assist drivers in preparing accident reports, OSHA reports, and safety violation documents.
• Develop and host driver training and safety courses; train new drivers and retrain drivers involved in accidents.
• Observe drivers on the road, correct safety problems on the scene while documenting violations.
• Liaison between drivers and customers and organization for customer service concerns.
• Evaluate and monitor driver safety and performance in compliance with legal, employment and labor policy matters.
• Receive lost & found items.
• Document bus driver absences and enter into one or more computer databases. Receive and review written reports from bus drivers. Enter information on service incidents into a computer database.
• Work effectively with fellow window dispatchers, road supervisors and bus operators to attain the best service product possible for customers.
• Ensure drivers arrive on time by continuously reviewing driver check‑in VDS display monitor.
• Coordinate with maintenance to obtain equipment availability for service, and assign equipment to drivers.
• Drive routes periodically.
• Other duties as required.

• High School Diploma or GED.
• Possession of a Commercial Driver’s license.
• Must be 21 years of age or older.
• Supervisory experience with hourly employees; 2‑3 years transit supervisory experience preferred.
• Computer literate – basic knowledge of Microsoft Outlook, Word, Excel and PowerPoint.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or any other legally protected status.

Drug‑free workplace.

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants:
Please review here:  CA Employee Privacy Policy.