Technology Specialist

responsibilities

under supervision, performs a wide range of technical duties to provide effective support for assigned technology functional areas. As a first‑level responder, troubleshoots and resolves system/application related support requests for maintenance and administration of computer hardware, software, and telecommunications systems to meet business needs.

• serve as a first level responder for hardware/software issues.
• receive and model trouble calls.
• troubleshoot basic problems such as connection or printer issues.
• install software.
• provide desktop support duties under close supervision.

• one (1) year of experience providing technical support of computer applications and equipment, or
• associate’s degree from an accredited college or university with major coursework in computer science, information technology, or a related field.
• possession of an approved information systems technology certificate or completion of an approved information systems training course may substitute for all or part of the above required education.

• valid california driver’s license.
• may be required to drive own vehicle and provide proof of liability insurance as per vehicle code vc § 160020. Individuals who do not meet this requirement due to a disability will be reviewed on a case‑by‑case basis.
• this position may require pre‑employment drug test, physical examination, and fingerprinting for a background investigation.

the county of imperial does not unlawfully discriminate on any prohibited basis under state or federal law including prohibitions listed in title vii, the age and disability employment act, section 504 of the rehabilitation act of 1973, the fair employment and housing act, and the americans with disabilities act.

if you feel you have a need for special arrangements due to a disability in order to participate in the recruitment process, call  or call california relay service at 7‑1‑1.

* note: if you believe your civil rights in employment matters have been violated at any time during the course of your consideration for employment, contact the equal employment opportunity office, 940 w. Main street, suite 101, el centro, ca 92243, phone:  (do not call this number for general employment or job application information).