Assistant Store Manager El Centro, CA

Location:

El Centro, California (Imperial Valley Mall)

Hourly: $21.00 - $21.00

Job Title: Assistant Manager

Department: Operations

Reports To: Store Manager

The Assistant Manager assists and consults the Store Manager on overall operations and administrative duties, including determining methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department in our store, upholds policies, procedures and standards listed in the visual manual, and is passionate about giving outstanding customer service and promoting merchandise in stores.

In the Store Manager’s absence, the Assistant Manager assumes supervisory control and is trained in Store Manager responsibilities.

• Assist the Store Manager in controlling store assets and determining action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility for the entire store in the absence of the Store Manager.
• Assist in personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers across all departments when necessary.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure each department’s responsibilities and standards are met.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties as needed and maintain knowledge of Store Manager responsibilities.
• Promote and sell goods, services, and merchandise provided by Hibbett I City Gear.
• Uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos.
• Protect company assets and financial information by ensuring accuracy and effectiveness of internal control procedures and reporting potential fraud risk.

Supervise employees in the absence of the Store Manager, following organizational policies and applicable laws. Responsibilities include interviewing, training, planning, assigning, directing work, and resolving problems.

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starting, with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team player, passionate about outstanding customer service and selling merchandise.