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IT Desktop Support Technician
Job in
El Dorado, Union County, Arkansas, 71731, USA
Listed on 2026-02-26
Listing for:
Della Infotech, Inc.
Full Time
position Listed on 2026-02-26
Job specializations:
-
IT/Tech
IT Support, Desktop Support
Job Description & How to Apply Below
- Desktop Support functions to include:
- Laptop/PC imaging & setup
- Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services
- Software configuration/installations
- Work Incident/Request tickets using Service Now platform
- Printer troubleshooting
- Windows 11 support with M365 application suite
- Basic wi-fi/network troubleshooting skills
- Stockroom inventory of hardware assets & managing those assets
- Excellent customer service skills with a focus on delivering a best-in-class user experience
- Experience working in a plant/manufacturing environment is a plus
- Fast-paced so must be able to manage time well and stay organized
- Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly)
Experience:
- Candidate must have reliable transportation to drive between the (3) sites in El Dorado (below are the 3 site addresses)
- Preferrable Hours are any 8-hour shift between 7am-5pm local time (30-minute lunch)
2226 Haynesville Highway
El Dorado, AR 71730
El Dorado South Plant
324 Southfield Cutoff HWY 167
El Dorado, AR 71730
El Dorado West Plant
5821 Shuler Road
El Dorado, AR 71730
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