Office Administrator​/Warehouse Support

Essential Duties and Responsibilities

• Enter Shipment Details & Ship with Fed Ex, UPS, and Commercial LTL Carriers (Estes, Yellow, Conway…)
• Shop for competitive rate quotes for trucking
• Study Vendor Routing Guides to properly ship larger customers, avoiding chargebacks
• Work with the Purchasing Department on inventory levels, office supplies, and warehouse purchase requests
• Review Receiving Reports for incoming containers and check for damages and quality issues
• Track inventory and orders to update figures in our software
• Track and update each order from Order Entry to Shipping to Invoicing and Back Orders

• Forklift operations, packing and shipping items, along with facility maintenance as needed
• Assist warehouse staff with pulling, checking, and staging orders during peak periods or special projects
• Help verify pick accuracy by matching pulled product to packing lists and customer order details
• Support basic packing and labeling of parcels and LTL shipments when required to meet shipping deadlines
• Participate in periodic cycle counts or physical inventories, including counting, tagging, and reconciling variances
• Help organize warehouse project work (re-slotting, zoning, labeling, and basic housekeeping) to improve flow and storage efficiency
• Operate basic warehouse equipment such as pallet jacks and carts after receiving proper training and authorization
• Coordinate with the Warehouse Coordinator and leads to prioritize orders or projects that need hands‑on support from the office team

Flexible in a dynamically growing and evolving company. Ability to stay on task, stay focused, and adapt to a changing workflow. An excellent communicator with strong organizational and interpersonal skills. Stable and dedicated to individual development, scheduled tasks, and customer service. Ability to work all day from an office desk and work within a warehouse environment. Thrives under pressure in a team setting and likes to stay busy and motivate others.

Ability to use Microsoft Windows and MS Office software. Knowledge of World Ship, Ship Station, Freight View, or similar Shipping Software. Knowledge of MAS
90 or Sage Experience, or related ERP program.

• Education:
  
  High School diploma or equivalent required, some college-level coursework preferred
• Experience:
  
  One year of equivalent on-the-job experience
• Bilingual is highly desired, not required
• Comfortable working on the warehouse floor (standing, walking, light lifting up to 25–35 lbs)