Bakery​/Deli Clerk

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate action.
• Properly use kitchen equipment and maintain safety standards.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Locate products within the store and respond to customer inquiries.
• Stay current with ads and product knowledge to assist customers effectively.
• Maintain inventory and temperature logs, and ensure safety and cleanliness standards.
• Create a welcoming environment for customers and promote trust among associates.
• Follow all food safety and safety procedures, and report unsafe conditions or accidents.
• Work cooperatively in a high-paced environment, manage conflicts, and act with integrity.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. We serve customers in over 60 stores across Kansas. As part of Kroger, we value diversity, innovation, and creating positive experiences for our customers and employees. We offer opportunities for growth, learning, and a supportive work environment.

What You’ll Receive From Us

• Comprehensive healthcare coverage
• Flexible scheduling with paid time off
• Emotional and financial support resources
• Associate discounts
• Tuition reimbursement
• Career growth opportunities