Office Coordinator

Japanese Bilingual Office Coordinator

Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese food service suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide.

Currently, we import, manufacture, and distribute over 8,000 Japanese foods, beverages, restaurant equipment and supplies.

All paid Health, Dental, and Vision Insurance for employees and their dependents

Life Insurance and 401k Plan with company match.

Location:

El Monte, CA

Hours:

M-F: 8AM – 5PM

• Coordinate program registration and update communication received from WSET, SWE, American Wine Society, American Distilling Institute, colleges, and wine schools.
• Respond to internal and external inquiries related to Sake Education Resources Department in a professional and timely manner.
• Plan, coordinate, and host sake-related events, tastings and promotional activities.
• Schedule and coordinate Sake School classes, enrollment, invoicing, shipping materials, outreach and marketing activities.
• Assist the manager in preparing annual program calendars and budget summaries.
• Streamline, edit, and update program textbooks, PowerPoint presentations and training guides to maintain clarity and accuracy.
• Prepare Sake School class setup.
• Assist the manager in developing and implementing creative ideas for sake education to attract more applicants.
• Research market trends in sake consumption, education, and certification programs, and adapt course offerings and marketing strategies to better meet industry and student demand.
• Maintain and regularly update SSA websites, social media channels, and newsletters to promote courses and events.
• Assist with courses, instructors, and invigilate exams.
• Place orders, assemble sample sets, create textbooks, and prepare shipments.
• Using Quick Books to perform bookkeeping and daily journal for accounting purposes.
• Prepare reports and maintain accurate records.
• Respond to inquiries via email and phone in a professional and timely manner.
• Maintain SSI, JSA, WSET, and SWE's updates and filling the updated communications for each program received from the professional institutes.
• Support team members per request or as need to increase division's productivity and efficiency.
• Operate office equipment such as copy machine, scanner, PC, and printer, to support clerical and administrative tasks.
• Attend Sake School events and functions outside of normal working hours.
• Attend company events and functions outside of normal working hours.
• Other duties as required from manager.
• Obligation to answer to all management.

Physical Requirements

• Able to sit and work in an office setting for extended periods of time.
• Ability type and use the computer for extended periods of time throughout the day.
• Able to talk, hear, walk, stand, smell, taste, reach, bend, kneel, and lift and/or move up to 25 pounds frequently and 50 pounds occasionally.
• Working Conditions
• Noise Level: Normal to loud while in the office
• Location:
  
  Indoors

Other Requirements

• Business level English required – read/write/speak/listen.
• Business level Japanese preferred – read/write/speak/listen.
• Maintain a positive and professional attitude.
• Ability to work independently and as a team.
• Ability to adapt to frequent changes in assignments and workload.
• Pass the Sake Adviser and Sake Sommelier course within 1 year of employment.
• High School Diploma required. Bachelor's Degree and above preferred.
• 1+ years of relevant experience required; 3+ years preferred.

Knowledge and Skills

• Familiar with Word Press, Zoom, Teams, and Quick Books.
• Basic mathematical knowledge - markups, discounts, combining/converting measurements, counting inventory, etc.
• Demonstrate strong organizational, time management and problem-solving skills and attention to detail.
• Excellent customer service skills.
• Ability to prioritize tasks effectively and manage deadlines.
• Strong sense of responsibility and commitment to completing tasks.
• Accurate data…