Senior Network Management Operations Coordinator

Senior Network Management Operations Coordinator

Department: Market Ops - APC

Employment Type: Full Time

Location: 9700 Flair Drive, El Monte, CA 91731

Reporting To: Connie Li

Compensation: $70,304.00 - $80,000.00 / hour

About the Role

The Senior Network Management Operations Coordinator provides executive and operational support to the Senior Vice President, Network Management. This highly visible role is responsible for coordinating day-to-day executive priorities, supporting cross‑functional projects, tracking strategic initiatives, maintaining department documentation, and helping ensure organizational priorities move forward efficiently.

The ideal candidate is highly organized, proactive, detail‑oriented, and thrives in a fast‑paced environment. Success in this role requires strong project coordination skills, exceptional follow‑through, and the ability to manage multiple priorities while working collaboratively with leaders across the organization.

• Manage the SVP's complex calendar, scheduling, meeting priorities, and travel arrangements
• Prepare meeting agendas, executive presentations, and briefing materials
• Coordinate leadership meetings, document action items, and follow‑up activities
• Manage confidential information with the highest level of professionalism and discretion
• Proactively manage competing priorities and anticipate scheduling conflicts

• Track departmental projects, strategic initiatives, and key deliverables across the Network Management organization
• Maintain project timelines, milestones, and status trackers; monitor project progress and follow up with stakeholders to ensure deadlines are met
• Coordinate cross‑functional meetings and document action items
• Prepare project status reports and executive dashboards for leadership review
• Partner with department leaders to collect updates and maintain project documentation
• Support operational initiatives and special projects as assigned

• Maintain centralized documentation for all Network Management initiatives
• Organize project plans, SOPs, presentations, executive reports, and strategic planning documents
• Ensure documentation remains current, accurate, and readily accessible
• Assist in developing standardized templates and processes to improve organizational efficiency

• Assist the SVP with annual planning, presentations, and departmental priorities
• Coordinate executive communications across internal stakeholders
• Prepare reports, dashboards, and leadership updates
• Support budget tracking, departmental planning, and special projects
• Serve as a liaison between the SVP and internal teams to facilitate communication and follow‑through

• Follow established policies, procedures, and workflows to support compliance with health plan and regulatory requirements (CMS, DMHC)
• Assist with audit preparation by organizing documentation and responding to data requests
• Support corrective action activities as assigned
• Other duties as assigned

• Bachelor’s degree or equivalent experience preferred
• 3–5 years of experience in executive support, project coordination, healthcare operations, or business operations
• Strong organizational and project coordination skills with the ability to manage multiple priorities
• Excellent written, verbal, and interpersonal communication skills
• Advanced proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word)
• Experience preparing executive presentations and leadership materials
• Ability to manage confidential information with discretion
• You're great for the role if:
• PMP, CAPM, or other project management certification
• Experience in managed care, IPA, MSO, or health insurance
• Experience using Smartsheet, , Microsoft Project
• Experience supporting senior leadership or executives

• Our organization follows a regional/hybrid work structure where the expectation is to work both in office and visiting provider offices on a weekly basis. The office is located at 9700 Flair Drive, El Monte, CA 91731.
• The total…