Route Service Representative

El Monte, United States | Posted on 01/01/2025

The Route Service Representative is responsible for providing exceptional customer service to an established customer base through the pick‑up and delivery of laundry items such as towels, mats, aprons, and also restroom supplies, etc. The Route Service Representative must effectively respond to the customer’s needs and also be able to skillfully manage the customer's inventory.

The Route Service Representative will consistently maintain and present a professional image through excellent customer service to both internal and external customers.

• Provide service in the most professional, timely and courteous way possible
• Drive considerately and safely at all times
• Be thoroughly knowledgeable of Flex Linen products and services, and follow all policies and procedures
• Exchange clean goods for dirty and accurately count and record inventory on a weekly basis.
• Renew Service Agreements as needed
• Help achieve annual sales targets and average weekly revenue quotas by upselling to existing clients and prospecting new clients.

• Industry experience is desired, not required.
• Driving record that meets insurance carrier standards.
• Able to lift and carry bundles weighing up to 85 pounds short distances.
• Able to climb in and out of a truck several times a day in all kinds of weather.
• Organized with strong communication skills.