Senior MSR- Accounts

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Full Time Non-Exempt Full-Time Clerical El Monte Branch, El Monte, CA, US

3 days ago Requisition

Salary Range: $28.75 To $32.21 Annually

Position Summary:

LAFCU's Branch Senior MSR-Accounts provides excellent service to Members and Non-Members visiting branch/service center locations. Provides information and promotes credit union products and services to build relationships. Processes applications and transaction/service requests in the general areas of establishing/ maintaining accounts (incl. Checking, Savings, Money Market, Holiday, Share Certificates, IRAs, Business Accounts, etc.), loan request (incl. applications, funding and closing), and auxiliary credit union services.

This position is a full-time position and reports to the Branch Manager I/II at the employee's assigned branch location.

Essential Functions & Responsibilities:

• All MSR 1-4 & Senior MSR-Operations II Functions
• Assists the Branch Manager in overseeing the daily operations of the branch. Leads the branch in the absence of the Branch Manager. Assists members requesting an account/loan supervisor. Performs duties of a "Senior MSR-Operations II" at the branch: vault duties, branch cash ordering, daily audits & reports and provides supervisor overrides as needed. Responsible for opening and closing of the branch as assigned.
• Provides Notary Service.
• Researches, troubleshoots, and resolves complex member inquiries and complaints.
• May also hold consumer loan underwriting authority to approve / deny loans.
• May also provide training for all branch positions. Assists manager in interviewing for MSR 3 and 4 positions.
• Performs other duties as assigned by Leads / Management.

Qualifications & Opportunities:

• Three years to five years of similar or related experience.
• A high school education or GED.
• Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
• The minimum and maximum base salary range for this position is $28.75 to $42.58 in California.
• The target starting base hourly rate is between $28.75 to $32.21.
• This compensation and benefits information is based on Los Angeles Federal Credit Union's good faith estimate as of the date of publication and may be modified in the future.
• The starting base salary within the range will depend on a variety of factors that may include relevant prior experience and/or education, or skills and expertise.

LAFCU is an Equal Opportunity Employer. We are committed to building an inclusive and diverse workforce.