Police Records Specialist

Overview

Salary: $37,592.88 – $54,133.75 Annually

Location:

Various Locations within the City of El Paso, TX

Job Type: Civil Service

Job Number:

Department: RECORDS

Opening Date: 02/05/2026

Closing Date: 2/10/2026 11:59 PM Mountain

FLSA:
Non-Exempt

Max Number of Applicants: 75

Requirements
MOS CODE: 2670 (Navy)

Education and Experience:

A High School diploma, GED, or higher and one (1) year of general clerical experience. Must pass stringent background investigation.

Licenses and Certificates: TCIC/NCIC certification within one (1) year of appointment. Texas Class “C” Driver’s License or equivalent from another state.

Under general supervision in a unit of the records division, maintain law enforcement records and provide customer service.

Perform coding, cancellation, correction and disposition, criminal identification processing and reporting, expunction, booking entry and property, driving while intoxicated (DWI) cases, merging and supplement and related record keeping duties, and assist the general public, departmental personnel and representatives from other agencies in obtaining police related information. Involves:
Process and fulfill open records/public information requests, exchange of criminal information with other agencies and ensure timeliness, accuracy and compliance with release and confidentiality guidelines. Respond to confidential phone calls from agencies seeking record information and provide information to assist law enforcement agencies following established procedures and guidelines. Consult with supervisor or the legal advisor in unusual or complex situations.

Prepare statistical summaries from unit records in order to assure accurate records of police activities and actions and to provide summary information to management personnel.

Review and process requests for background checks. Involves:
Process arrest data, mail requests and review responses for quality. Open, timestamp and distribute mail. Accept cash and checks for requested copies, provide change if necessary, and verify funds at end of shift. Assist with records retention procedures and prepare documents for storage or destruction. Prepare documents, cases and packages for scanning. Scan and archive documents in optical storage system on appropriate disk and perform quality assessment check for errors and completeness.

Review and classify crime reports according to uniform crime reporting standards. Compile statistics and prepare periodic reports. Involves:
Retrieve and sort in numerical order crime reports generated by officers. Verify case numbers against daily log, separate minor and major crime reports for data entry, enter report and log data appropriately and code reports using uniform crime reporting standards. Catalog pertinent data in computer. Update and maintain supplemental information to cases. Keep records of major crime reports and summarize for reporting purposes and notify officers of incomplete or inadequate report information.

Operate personal computer, peripherals and specialized law enforcement record keeping software applications. Involves:
Operate personal computers, network printers, compact disk-read only memory (CD-ROM) towers, and optical scanners or storage devices, cameras, reader/printers and other office equipment. May troubleshoot equipment malfunctions, take appropriate corrective action or notify supervisor or Information Systems personnel of problem.

Perform duties of coworkers as necessary to ensure continuity of operations during absences. Cross-train in other duties and functions performed within the records division and assist in training new employees. Advise supervisor in a timely manner of situations or issues that have or could lead to deviation from expected results. Enter and retrieve certain criminal information in the FBI National Crime information Center (NCIC) and Texas Crime Information Center (TCIC) databases.

Maintain an organized and accurate filing system for a variety of police-related records, accurately file and re-file documents. Complete daily activity reports. Drive City vehicle off-site to retrieve documents in storage.