Public Administration Intern — Shape Local Government

Acceptable Experience and Education

Current student, preferably in public or business administration or have graduated in the past 24 months in public or business administration. Strong work ethic and a self‑starter.

Current student, preferably in public or business administration or have graduated in the past 24 months in public or business administration. Strong work ethic and a self‑starter.
Preferred: Concentration in Human Resources.

• Must have or obtain by date of hire a Texas driver’s license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.
• Requires a personal mobile smart device by the hire start date to access the County’s network and systems.

• Conducts special studies, research, and projects at the request of the department.
• Establishes and maintains program and project files.
• Receives and resolves or refers citizen complaints to the proper authority.
• Screens incoming calls and visitors to determine necessity for call or visits.
• Screens routine correspondence for the department.
• Prepares correspondence and recurring reports.
• Reads and reviews outgoing correspondence for procedural and grammatical accuracy plus conformance to general policy.
• Takes and transcribes a variety of dictation and correspondence.
• Types letters, statements, narrative and statistical reports, minutes, agendas, resolutions and awards.
• Establishes and maintains working relationships with county officials, news media and the general public.
• Arranges for conferences or meetings and provides participants with the topics to be discussed and background information.
• Entrusted with confidential information pertaining to county matters under consideration and personnel involved.
• May represent the department at public and business functions to obtain information and promote goodwill.
• Coordinates participation at meetings, boards, special events, speaking engagements, and various county and community events and committees.
• Makes travel arrangements, prepares itinerary and travel budget, completes expense reports and submits travel vouchers to the County Auditor.
• Assists with maintaining the department’s appointment calendar.
• Keeps and maintains inventory of office equipment and supplies.
• Keeps and maintains records of office payroll and time reports.
• Performs other duties as required by the department.
• Travels within the county, using personal vehicle at personal expense.
• May travel outside the county at county and personal expense.
• May be an unpaid internship and is voluntary.
• Substitutes during temporary absences by performing delegated duties sufficient to maintain continuity.
• Commits to providing excellent customer service and demonstrates commitment through cooperative teamwork and individual efforts.
• Creates a high‑quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety‑related training and skills.

• Performs such other related duties as may be assigned.

The Intern performs administrative staff work required to support the activities and operations of the assigned department. Must maintain a professional caliber of attire and decorum at all times.

• Knowledge of general office practice and business English; operating practices of county government; procedures and methods including computer keyboard operation;
  English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications.
• Skill/ability to quickly learn state laws related to activities and operations of the department; deal effectively with the public and governmental officials; understand and carry out oral and written instructions precisely; maintain confidentiality of information; establish and maintain effective and cooperative working relationships; read and interpret documents such as rules and procedure manuals; speak effectively in English; may be required to be bilingual…