Scanner Operator

Scanner Operator is responsible for the accurate and efficient processing of payments and documents received via mail. This role involves opening mail, operating scanning equipment. The ideal candidate will have strong attention to detail, excellent organizational skills, and the ability to work effectively in a fast-paced setting. Additionally, the Scanner Operator will be responsible for meeting production and quality standards set by the company.

• 1. Mail Processing:
  • Open, sort, and distribute incoming mail according to predefined procedures.
  • Ensure all mail is processed promptly and accurately.
• 2. Scanning and Imaging:
  • Operate scanning equipment to capture images of checks, payment coupons, and other documents.
  • Verify the quality and clarity of scanned images, making adjustments as necessary.
• 3. Quality Control:
  • Conduct regular quality checks to ensure all items are processed correctly.
  • Report any issues or discrepancies to the supervisor promptly.
• 4. Compliance and Security:
  • Adhere to company policies and procedures.
  • Maintain the confidentiality and security of all processed information.
• 5. Production and Quality Standards:
  • Meet or exceed production and quality standards set by the company.
  • Continuously monitor and improve personal performance to achieve these standards.
  • Participate in training and development programs to enhance skills and knowledge.

• High school diploma or equivalent; additional education or training in a related field is a plus.
• Previous experience in a payment processing environment is preferred.
• Proficiency in operating scanning equipment and related software.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Ability to work independently and as part of a team.
• Excellent communication skills, both written and verbal.
• Basic computer skills, including familiarity with Microsoft Office Suite.

• Ability to lift and move mail trays and packages up to 25 pounds.
• Prolonged periods of sitting or standing while performing tasks.
• Manual dexterity required for operating scanning equipment and handling documents.
• Travel:
  None or negligible.

This job description is not designed to cover all activities, duties, or responsibilities required of the employee for this role. Duties, responsibilities, and activities may change at any time with or without notice.

• Career Growth:
  An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development:
  At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent:
  We offer a variety of recognition programs for all levels of employees.
• Paid Time Off:
  Full time:
  Minimum of 80 hours/calendar year. Part time/temporary:
  Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses:
  Are available for employee and client referrals for current employees.
• Benefit Offerings:
  Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
• Note:
  
  Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

SPS is a global workplace solutions and business transformation company operating in more than 20 countries . Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal…