Automotive Service Advisor in El Paso, Texas

Group 1 Automotive is hiring an Automotive Service Advisor in El Paso, Texas. The position is regular full-time work in a dealership service department. Previous Automotive Service Advisor experience is required, while previous dealership experience is strongly preferred.

The advisor greets customers, records vehicle concerns, recommends maintenance and repairs, and communicates costs and timelines. The role coordinates customer updates with technicians and reviews completed work before vehicle delivery. A high school diploma or equivalent, a valid driver's license, an acceptable driving record, customer service ability, sales aptitude, and basic computer skills are required. Salary, work mode, certifications or training, Final date to receive applications, and date posted were not provided by the employer.

Job title:

Automotive Service Advisor

Employer:

Group 1 Automotive

Location:

El Paso, Texas, United States

Employment type:

Regular Full-Time

Work mode:
Not provided by the employer.

Automotive category:
Service Advisor Jobs

Experience:

Previous Automotive Service Advisor experience required

Dealership experience:
Strongly preferred

Salary:
Not provided by the employer.

• Medical
• Dental
• Vision
• Life and disability insurance
• 401(k) with company match
• Paid time off
• Employee vehicle purchase program
• Employee stock purchase plan
• Competitive pay plan

Final date to receive applications:
Not provided by the employer.

• Greet customers promptly and professionally.
• Listen to vehicle concerns and document service needs.
• Recommend maintenance and repair services.
• Communicate repair costs and completion timelines.
• Coordinate workflow with technicians.
• Keep customers informed during the repair process.
• Review completed work and explain services performed.
• Maintain customer relationships for repeat and referral business.
• Meet customer satisfaction and sales performance goals.

Previous Automotive Service Advisor experience is required for this opening. Previous dealership experience is strongly preferred because the position combines customer communication, repair-order coordination, service recommendations, and performance goals. The employer requires a high school diploma or equivalent, a valid driver's license, and an acceptable driving record. Customer service, communication, relationship-building, sales, multitasking, basic computer skills, a professional appearance, a positive attitude, a strong work ethic, and goal-oriented work are also listed qualifications.

Employment remains contingent on successfully completing applicable pre- employment requirements under federal, state, and local law.

Service advisors work between vehicle owners and the technicians who inspect and repair vehicles. A repair order commonly records the customer concern, inspection findings, approved work, and final explanation of completed services.

Dealership service departments employ people in service advisor roles and coordinate their work with technicians, parts staff, and managers. The El Paso position centers on customer communication, service recommendations, repair coordination, and follow-up.

Dealership service departments hire people for customer-facing and repair-coordination work, including automotive roles.

The position’s listed duties connect customer concerns with inspection findings, approved repairs, and vehicle delivery.

Local automotive professionals work across dealership, repair, parts, and vehicle-service businesses. Accurate documentation keeps the customer’s concern distinct from the technician’s inspection findings and the work that receives approval.

The role combines customer intake, service recommendations, repair-order…