Child Welfare Specialist

TITLE:
Child Welfare Specialist

Travel:
Up to 25% (as needed)

LOCATION:
Onsite:
El Paso, TX

About Us

The Providencia Group is led by a purpose: to address global challenges and make an impact that matters through delivering transformative solutions. This purpose defines who we are and extends to our relationships with our clients, our people, and our communities. We combine purpose, innovation, and experience to deliver impactful results.

About the Team

We are problem solvers working with leading agencies and organizations to help them address many of today's most complex challenges. Our world-class team of technologists, program managers, and subject matter experts is uniquely qualified to address ever-evolving, large-scale challenges. In an imperfect world, The Providencia Group puts capability and purpose into action.

What you'll be part of - TPG Culture

At TPG, we proudly measure our success by the impact we have on the lives of vulnerable and underserved populations around the world. We are innovators and problem solvers who take great pride in partnering with government agencies, service organizations, and external stakeholder groups to address many of today's most complex challenges. Our workforce is diverse in culture, language, and experience yet it shares a common sense of purpose and empathy for those in need of help.

Our people are personally invested in the missions we support, and we reward their commitment by investing in their development, advancement, and growth. If you like what we stand for, you'll appreciate the professionalism and dedication of those you stand beside every day.

Together, we actively imagine a better future, innovate new ways to make it a reality, and implement solutions that deliver a lasting impact.

Job Summary:

We support public-sector and mission-driven partners by helping deliver safe, timely, and high-quality services for children, youth, and family populations. All services are provided in accordance with applicable professional standards, ethical principles, and a strong commitment to safety, dignity, and wellbeing.

The Child and Family Welfare Specialist Advisor provides expert guidance to program leadership and client stakeholders on child safety, wellbeing, risk identification, and consistent operational practice for vulnerable populations. This role conducts substantive reviews and offers recommendations related to training, procedures, screening/assessment protocols, and quality assurance practices to support safe, compliant, and high-quality service delivery. The Advisor upholds and advances the organization's mission, culture, and values.

Essential Functions and Responsibilities:

• Advises program leadership and client stakeholders on child and family welfare considerations, including safety, wellbeing, and risk-informed decision-making.
• Conducts observations and reviews to recommend improvements to staff training, procedures, policies, screening/assessment practices, and other operational processes.
• Partners with compliance, safety, and operational teams to support adherence to contract requirements, applicable regulations, and internal standards.
• Analyzes program data and quality indicators to identify trends, performance risks, and opportunities for continuous improvement.
• Supports development and refinement of guidelines and procedures that strengthen service delivery and promote consistent, risk-informed practice.
• Reviews requirements and internal policies to help implement practical procedures, training guidance, and quality controls that support consistent execution.
• Provides subject matter guidance on child welfare indicators, escalation considerations, and culturally responsive engagement with youth and families.
• Contributes to the development and refinement of training materials and job aids to support consistent and compliant practice.
• Collaborates with recruiting and operational leaders to help define role requirements, support selection of qualified candidates, and ensure onboarding and training readiness.
• Embraces and spreads the company culture and core values of service, support, and success.
• Supports Program Manager with identifying staffing,…