Data Preparation Specialist

Data Preparation Specialist

Onsite:
El Paso, TX

The Data Preparation Specialist supports the Safety and Wellness Check Program and is responsible for collecting, reviewing, updating, and validating data quality and information to ensure data from multiple sources such as databases, APIs, spreadsheets, logs, or third‑party platforms are accurate. The specialist conducts daily data entries on the program related activities in accordance with customer policies and procedures. Working closely with the CARE team, managers, field staff, and stakeholders, the role maintains organized, verifiable, and reliable data, supporting efficient business operations and decision‑making processes.

This position handles confidential and time‑sensitive material.

• Enter, verify, track and update customer information and inventory data into databases and spreadsheets accurately.
• Review and validate entered data to ensure accuracy, completeness, and relevance; identify and correct errors as needed.
• Conduct background research using internal and approved external databases; verify identity, history, and records across sources.
• Organize, maintain, and upload physical and digital files to ensure easy accessibility and proper record‑keeping.
• Identify discrepancies, red flags, and risk indicators; elevate issues as required.
• Summarize findings clearly and objectively for review and communicate case status as needed in a clear, concise and consistent manner.
• Add court case status information from the Automated Case Information System (ACIS).
• Prepare and verify each case is complete, mark file ready for initial contract before submitting to the CARE team; elevate issues to immediate supervisor and manager.
• Perform regular audits and checks to ensure data integrity and compliance with company policies, and correct discrepancies prior to submission.
• Verify final entries for each record and close cases as required.
• Safeguard sensitive personal and financial information by adhering to privacy regulations and company security standards.
• Work closely with other departments to collect necessary information and ensure all records remain accurate and current.
• Maintain professional and ethical standards as prescribed by TPG’s Program.
• Perform other duties as assigned.

• Associate degree in an appropriate discipline from an accredited university (high school diploma with two years of relevant experience may be substituted). If substituted, at least four years of computer experience required.
• At least two (2) years of experience working with computers; if substituted degree, at least four years of experience.
• Demonstrated experience applicable to the program’s goals and objectives.
• Strong computer skills in MS Office (Word, Excel, PowerPoint, Outlook), databases, spreadsheets, and document management systems; high typing speed and accuracy.
• Bilingual in Spanish and English.
• Willingness to learn internal company systems.
• Effective communication and interpersonal skills to interact with different departments, employees, and clients.
• Ability to take technical directions and feedback from various sources.
• Commitment to providing outstanding customer service and representing TPG professionally.
• Ability to prioritize work, meet stringent deadlines, balance multiple tasks, and work in a team environment.
• Strong attention to detail.
• Good organizational and time‑management skills.
• Ability to handle confidential information responsibly.
• Ability to work a flexible schedule, including nights and weekends.
• Excellent analytical and problem‑solving skills.

• Applicants will be subject to a government background investigation and may be required to meet employment conditions.

• Ability to obtain/maintain a Security Clearance.
• Favorable credit check for all cleared positions.
• Successfully pass a background investigation and drug screen.
• May be required to pass or present specific requirements depending on the program (DOT exam, vaccinations, CPR, flu shot).
• US Citizenship.

• Standing/Walking/Mobility:
  Must have mobility to attend meetings with other…