Customs Account Analyst, Senior

Posted Friday, July 17, 2026 at 5:00 AM | Expires Tuesday, September 1, 2026 at 4:59 AM

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services.

Buckland strives to provide customized services in a memorable way.

Our customers trust us to simplify the complex world of Customs and Logistics by bringing together innovative and customer focused people, processes, and technology. In doing so, we strive to drive the success of all Customers and Stakeholders.

This position is responsible for the handling of the documentation preparation, monitoring and coordinating of customs release of shipments for the import of goods in accordance with customs regulations.

• Provide the highest level of customer service to clients, vendors, and service providers.
• Prepare customs and internal documents accurately.
• Escalate and report any issues or delays to Team Leader.
• Complete high volume of entries and invoicing to meet KPI's.
• Handle client queries in a prompt, efficient and professional manner.
• Maintain working knowledge of both current and pending customs and other agency regulations and policies.
• Conduct tariff research and classification.
• Document errors for customs account analysts via Error Reporting Process (CND Only).
• Complete complex customs entries and provide guidance to Jr and Int Customs Analysts.
• Accurately complete final invoicing of customs entries to CBSA within the allotted timeframe (CND Only).
• Resolve issues that arise with Customs clearance (reject notices, eManifest errors, paper packages, RMD Corrections) with minimal guidance.
• Coordinate cross-border release including export pedimento (customs declaration) and drayage coordination (US SB Only).
• Other responsibilities as assigned.

• N/A

Reports to Team Leader

Permanent

Operations

Full-time/Part
- Time

US, CND, MX

Remote/Hybrid/Office

• High school diploma or equivalent.
• CCS Designation (US NB and CND only).
• Minimum 3 years in custom brokerage or logistics experience.
• Intermediate MS Office knowledge.
• Advanced knowledge of the LVS program.
• Knowledge of all FTA’s and when to apply them to shipments.
• Knowledge of the PGA’s and ability to research requirements.
• High level of organization, time management and attention to detail.
• Completion of complex entries.

• Occasionally bend, squat, kneel, reach above shoulder, and frequently sit, handle objects (manual dexterity), use fine finger movement.
• Occasionally must carry/lift loads of up to 15 lbs.
• Frequently read/comprehend, write, perform calculations, communicate orally, reason and analyze.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at