Distribution Compliance Analyst

Current job opportunities are posted here as they become available.

Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.

Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.

Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.

As Distribution Compliance Analyst working within Redwood Distribution (one of our entities), you will be responsible for managing, securing, and renewing distribution licenses across multiple states to ensure compliance with legal regulations and customer requirements; managing the financial operations of creating, reconciling, and providing accurate invoices to our customers and maintaining detailed records; developing, maintaining and enhancing KPI dashboards and performance reports.

• Manage the end-to-end licensing process, ensuring compliance with state laws, policies, regulations.
• Prepare, review, and submit accurate licensing applications, permits, renewals.
• Act as the primary contact for state regulatory agencies to resolve issues, answer inquiries, and ensure timely approval.
• Maintain detailed, organized, and up-to-date compliance databases and records.
• Stay abreast of changes in state laws and regulations that affect distribution and update internal procedures accordingly.
• Ensure SOP compliance with applicable regulations and customer requirements.

• Reconcile and verify invoices and expenses per customer on a timely basis to ensure accurate customer invoicing.
• Prepare, issue, and send accurate invoices, backup documentation and credit memos to customers.
• Resolve discrepancies with vendors or internal departments.
• Maintain accurate records of invoices.
• Respond to customer queries regarding invoices.

• Provide high-level administrative support, acting as the primary liaison for internal/external communications.
• Proactively manage complex diaries, scheduling, and reporting.
• Develop, maintain, and enhance KPI dashboards and recurring performance reports.
• Collect, validate, and analyze data from multiple systems to ensure accuracy and consistency.
• Monitor trends, identify performance gaps, and highlight risks and opportunities.
• Partner with operational, finance, and leadership teams to define KPIs aligned with business objectives.
• Automate reporting processes to improve efficiency and reduce manual effort.
• Prepare executive-level summaries, scorecards, and presentations.
• Ensure standardized KPI definitions, calculation logic, and documentation.
• Support ad hoc reporting and analysis requests as needed.
• Continuously improve reporting tools and methodologies based on business needs.

• Bachelor’s degree in business, Analytics, Finance, Operations, or a related field (or equivalent experience).
• 3+ years in licensing, regulatory compliance, or administrative roles.
• 2-5 years of experience in KPI reporting, data analysis, or business intelligence.
• Strong analytical and problem-solving skills.
• Advanced proficiency in Excel (pivot tables, formulas, data validation).
• Experience with reporting or BI tools (e.g., dashboards, data visualization platforms).
• Ability to translate complex data into clear, actionable insights.
• Strong attention to detail and data accuracy.
• Excellent written and verbal communication skills for client interaction.
• Ability to manage high-volume paperwork and deadlines.

• Experience with SQL, data warehouses, or ERP systems.
• Knowledge of operational or supply chain metrics (if applicable).
• Experience building automated dashboards and self-service reporting.
• Familiarity with KPI frameworks and performance management…