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Guest Service Advisor

Job in El Paso, El Paso County, Texas, 88568, USA
Listing for: Lubexpressep
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Guest Service Advisor (GSA)
Full-Time | Non-Exempt

Join a Team That Drives Success

At Lube X-press
, we believe in creating a place where both team members and guests feel welcome, valued, and empowered. Whether you’re looking for a flexible job or a long‑term career, you’ll find opportunity, training, and growth here.

We don’t just talk about culture—we live it. With a 71 Employee Net Promoter Score (industry‑best and on par with brands like Starbucks and Netflix), it’s clear that our team loves working here.

What You’ll Do

As a Guest Service Advisor
, you’re the face of Lube X‑press. You’ll lead our Best‑in‑Class Service
, making sure every guest receives a fast, friendly, and honest experience while keeping their vehicle running smoothly.

Key responsibilities include:

  • Welcoming guests and guiding them through their service visit with professionalism
  • Using our POS system to provide accurate recommendations based on the vehicle’s make, model, and mileage
  • Accurately finalizing transactions and ensuring customer satisfaction
  • Overseeing and supporting the execution of oil changes, filter replacements, and fluid exchanges, ensuring quality and efficiency
  • Keeping the shop clean, organized, and safe
Perks & Benefits
  • Bi‑Weekly pay
  • Uniforms and tools provided
  • Clear advancement path – we promote from within
  • Paid time off + holidays & Employee recognition
  • Comprehensive benefits – Medical, Dental, Vision, Short Term Disability, a 401K match, and more!
Requirements What You Bring
  • A valid driver’s license
  • A positive attitude and team‑first mindset willingness to grow
  • Strong customer service and communication skills
  • Able to lift up to 25 lbs, stand for long periods, and use shop equipment
  • English fluency, Bilingual in Spanish preferred
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