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Reservations Agent
Job in
El Paso, El Paso County, Texas, 79901, USA
Listed on 2026-02-28
Listing for:
HHM Hotels
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Answer the telephone and greet prospective guests in a friendly manner.;
Respond to email and internet inquiries promptly and accurately.;
Provide accurate information regarding availability, accommodation types, transportation to and from hotel, room rates, and hotel amenities.;
Input and retrieve data using the computer reservation system utilizing codes for efficiency.;
Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations when hotel is sold out.
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