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Customer Service Manager: Lead, Coach & Grow Teams

Job in El Paso, El Paso County, Texas, 88568, USA
Listing for: Charter Communications
Full Time position
Listed on 2026-05-16
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM, Bilingual
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Charter Communications is seeking a Customer Service Manager in El Paso, Texas. The role involves leading a team of supervisors in a busy call center environment. Key responsibilities include mentoring staff, monitoring performance, and serving as a point for customer escalations. The ideal candidate will have 7-10 years of customer service experience and 5+ years in a management role, along with a Bachelor's degree in business or a related field.

Join a dynamic organization that values employee growth and development through comprehensive training and a supportive culture.
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