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Customer Care Team Lead – Call Center

Job in El Paso, El Paso County, Texas, 88568, USA
Listing for: Sagility LLC
Full Time position
Listed on 2026-06-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Sagility LLC is seeking a Supervisor in El Paso, Texas, responsible for coaching and developing the team to meet account-specific goals and KPIs. The ideal candidate will have at least 1 year of experience in customer service or a call center environment, with a preference for healthcare experience.

This position requires strong interpersonal and problem-solving skills and the ability to lead effectively. Responsibilities include monitoring employee performance and managing escalated customer claims. Join us to enhance customer service excellence!

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